Aaron Thomas - 3D Personalized Birth Stat and Name Announcement

Q: Do you provide proofs?

A: Only if you check the box. Turnaround time will start as soon as you approve the proof.

Q: I need this sign sooner than the estimated date? 

A: Please message us via email, chat now button or social media!

Q: My package was marked delivered but I did not receive it?
A: Check the neighbors and double check you have the correct address. If you still have not located it, please contact us and we will communicate with the shipping carrier. They will provide us with GPS coordinates of where the package was left and we can determine the next steps. 

Q: What marker do you recommend to write on the wood?

A: Sharpie will work fine!

Q: Will the marker bleed?

A: No, the wood is sealed and will not bleed. 

Q: What happens if I miss-spell the name?

A: Please double check the spelling. Once the item is purchased it goes straight into production and will not be able to make changes. Please double check the spelling!

Shipping and Processing

Product: Birth Stats Signs, Name Announcements Signs and Milestone Marker Discs

Processing time: All birth stat, name announcement signs and milestone marker discs ship in 3 business days.  

Shipping and Transit times: 

We ship UPS, USPS and Fedex. Please check rates and transit times at checkout.

Swaddle and Nest is not responsible for any items lost, stolen or damaged in transit. 

Shipping Delays: Swaddle and Nest is not responsible for any shipping delays that may occur. 

Rush Processing and Delivery: If you need the item sooner than the provided dates please message us to see if we are able to help. 

Refunds and Returns: All sales are final on personalized items. Any item returned to us due to refusal or wrong address will be charged a restocking fee and or a re shipping fee.